Support.
Answers to the most common questions. If you do not find what you need, please email us.
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hello@tormelo.comGetting started
Which platforms is MDCAT Ready on?
MDCAT Ready is available for Android on Google Play. We plan to release an iOS version later. How to add a payment method →
Do I need an account?
No. Download the app and start practising. You do not need to create an account.
Does it work offline?
Yes. Questions, explanations, practice and mock exams work offline after installation. Downloading updates and buying or restoring Full Access through Google Play need internet access.
Purchases & restoring
What do I get for free?
Full mock exams, answer review, mock history and all 4,300+ Biology MCQs are free. There is no trial. You do not need an account or card.
What does the full unlock include?
Pay Rs 1,499 once to open focused practice for all five subjects (10,500+ MCQs). You also get past papers, spaced review and full progress details. Mock exams stay free. There is no subscription.
I paid but the app still shows locked subjects.
Open Settings and tap “Restore purchase”. Sign in to Google Play with the account that made the payment. If the subjects stay locked, email us for help.
How do refunds work?
Google Play handles all payments and refunds. Its refund policy applies. Contact us if you need help with a purchase. How to add a payment method →
Using the app
How do mock exams work?
Each mock has 180 questions in 180 minutes. It uses the real exam subject split (81 / 45 / 36 / 9 / 9). Mocks, results, answer review and score history are free.
How is my progress calculated?
The app tracks the questions you answer in each subject, unit and topic. A topic stays marked “not started” until you practise it.
Can I reset my progress?
Yes. Open Settings and tap “Reset all progress”. This deletes your practice history from the device. You cannot undo it.
Privacy & data
What data do you collect?
Your app practice history and results stay on your device. The app does not send them to us. This website uses cookieless visit statistics. The website saves your light or dark theme choice in this browser. The college worksheet saves your list only if you choose ‘Save on this device’. Read the Privacy Policy for details.
Where can I read the full policy?
Our full Privacy Policy and Terms of Use are linked at the bottom of every page.