Support.
Answers to the most common questions. If you do not find what you need, please email us.
Found a problem, or need help? Email us with your phone model and what you were doing when it happened, and we will reply.
hello@tormelo.comGetting started
Which platforms is MDCAT Ready on?
MDCAT Ready is available on Android through Google Play. An iOS version is planned but not yet released — this page will be updated when it is available.
Do I need an account?
No. There are no accounts and no sign-up. You download the app and start practising immediately.
Does it work offline?
Yes — completely. Every question, explanation, mock exam and past-paper reference is bundled inside the app. Nothing needs an internet connection.
Purchases & restoring
What do I get for free?
Unlimited full-length mock exams, complete answer review, mock history and all 4,300+ Biology MCQs are free — no trial, account or card required.
What does the full unlock include?
A single Rs 1,499 payment unlocks targeted practice across all five subjects (10,500+ MCQs), past papers, spaced review and full subject progress. Mock exams remain free. It is a one-time purchase — there is no subscription.
I paid but the app still shows locked subjects.
Open Settings and tap “Restore purchase”. Your unlock is tied to your Google account, so make sure you're signed into the same account you paid with. If it still doesn't restore, email us and we'll help.
How do refunds work?
Purchases are handled by Google Play, so refunds follow Google Play's refund policy. If something went wrong, please contact us and we will try our best to help.
Using the app
How do mock exams work?
Each mock is a full-length paper — 180 questions in 180 minutes — built to the real exam's subject split (81 / 45 / 36 / 9 / 9). Unlimited in-app mocks, results, answer review and score history are free for everyone.
How is my progress calculated?
Your progress is tracked for each subject, unit and topic, based on the questions you actually answer. Topics you have not started stay marked as not started — the app never shows more progress than you have really made.
Can I reset my progress?
Yes. Settings → “Reset all progress” clears your practice history on the device. This can't be undone.
Privacy & data
What data do you collect?
None. MDCAT Ready does not collect, transmit or store any personal information. Everything you do stays on your device. This website keeps only anonymous visit counts — no cookies, nothing stored on your device. The Privacy Policy explains exactly what that means.
Where can I read the full policy?
Our full Privacy Policy and Terms of Use are linked at the bottom of every page.